The Arab Islamic Bank (AIB) in the Palestinian Territories improved document management by integrating DocuWare with its core banking system, iMAL Path Solutions. Before, separate paper archives caused delays and inefficiencies. With DocuWare, documents are automatically indexed, stored, and accessible across departments, streamlining transactions and approvals. This has reduced costs, sped up processes, and enhanced customer satisfaction while ensuring compliance with data protection regulations. The solution strengthens both daily operations and long-term customer loyalty.

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