CASE STUDY Post Office Offering online training to the Post Office’s Postmasters and Agents The Post Office commissioned Learning Pool to deliver their Totara Learn system, offering its full onboarding process online to all the new Postmasters and Agents within their franchise network.Solution The Post Office commissioned Learning Pool to deliver their Totara Learn system, offering its full onboarding process online to all new Postmasters and Agent Assistants within their franchise network. This allowed them to reduce their training to approximately 8 hours of online material which could then be followed up with 2-3 days of face-to-face training and final on-the-job observations. With 40 news Postmasters and Agents being added to the system each week, this amounts to around 3,00

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