1 The Customer Work Connect Project (WCP), a 501(c)(3) organization, is a nonprofit organization with an objective to deliver emergency funds to hourly waged employees recently laid-off by the COVID-19 pandemic; and, when the time is right, help workers connect with work opportunities. The emergency funds and job services are supported by donations from the public, foundations and other generous institutions. All workers in WCP’s database have been certified by their former employers as being recently laid-off due to the pandemic. Using its smartphone app, the organization enables displaced workers to receive emergency funds immediately via PayPal and allows employers and workers to connect about job opportunities as the nation opens up. The Challenge As COVID-19 has

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