The Parliament of New South Wales implemented a bespoke facilities management system using QFM to streamline maintenance, enhance transparency, and improve service delivery for its historic and modern buildings. Replacing a manual system, QFM enables real-time job logging, automated scheduling, and integration with HR databases, improving efficiency for maintenance and cleaning teams. It also provides detailed reporting for auditors, ensuring accountability in public spending. With future challenges including heritage preservation and security upgrades, QFM supports long-term asset management and cost forecasting, making it a critical tool for maintaining Parliament House’s functionality and historical integrity.

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