The South Australian Regional Police & Courts project, managed by Plenary Group, was the state’s first public-private partnership, requiring an advanced fee abatement system and centralized FM helpdesk. QFM software was implemented to ensure seamless service delivery, maintain strict compliance, and manage complex reporting. Plenary's hands-on approach allowed for rapid adaptation when the original FM provider exited, ensuring uninterrupted operations. The system's integrated deduction calculator and Event Director streamlined payment processing, automated job tracking, and minimized service failure risks. Future enhancements include advanced reporting and real-time performance tracking to reinforce Plenary’s leadership in PPP project management.

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