The Melbourne Cricket Ground (MCG), the largest sporting stadium in the Southern Hemisphere, implemented QFM facility management software from Service Works Global to streamline maintenance, improve efficiency, and enhance reporting. Handling up to 100 work orders on event days, QFM integrates with financial and purchasing systems, reducing errors and increasing control. It optimizes resource allocation, tracks lost property, and manages incidents with real-time notifications. Future enhancements include predictive maintenance via BMS integration and greater use of QR codes. The software’s ease of use and adaptability have significantly improved operations, ensuring MCG remains a world-class venue.

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