Edith Cowan University (ECU) implemented Service Works Global’s QFM software to enhance facilities management across its campuses. The system centralizes maintenance, cleaning, and asset management, enabling efficient task scheduling and real-time performance tracking. By replacing a legacy system, ECU improved response times, optimized contractor workloads, and ensured compliance with service level agreements. QFM’s reporting capabilities provide insights into KPI performance, supporting strategic decision-making and long-term asset management. As ECU expands, the software continues to streamline operations, reinforcing the university’s commitment to academic and research excellence while maintaining a high-quality learning environment.

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