Improving copay collection and flexibility in communication, Artera enables clinic to streamline operations while increasing staff efficiency and patient satisfaction. Serving patients in the Albuquerque-metro area, New Mexico Orthopaedics (NMO) wanted to reduce the redundancy in healthcare and provide a better patient experience by leveraging the innovative technology of ArteraTM. “We want to make things better for patients,” said Terri Werner, Health Information Management (HIM) Supervisor at NMO. The busy orthopedic practice sees an average of 800 patients a day across its three locations. Reducing the check-in time by even a few minutes per patient adds up quickly, resulting in a better experience for patients in the waiting room. NMO worked with Artera to create a digital f

Join for free to read