Enterprise health system leverages Artera to quickly scale virtual care and coordinate touchless “virtual waiting room” for patients during COVID-19. ArteraTM enabled Houston Methodist—an Epic EHR customer—to coordinate a surge in virtual care visits during the coronavirus pandemic, amounting to 50 times more virtual visits than prior to the pandemic. Using Artera, Houston Methodist sent more than 260,000 text messages to patients in one day to educate them about virtual care, schedule visits, and answer questions about care options during COVID-19. “The ability to communicate back and forth, assuring patients that we are here for them both virtually and in-person is crucial as we continue to safely provide care in the midst of this pandemic,” said Tesha Montgomery, Vice Presid

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