Case Study
Bluegrass Orthopaedics COVID-19 Crisis Response
Bluegrass Orthopaedics COVID-19 Crisis Response Customer Profile • Perform more than 60,000 exams annually • Network consists of 14 doctors and nine PAs • Facilities are dispersed throughout Kentucky • Average of 300 patient visits per day Situation Bluegrass Orthopaedics (BGO) needed a telemedicine solution to maximize resources and keep patient care thriving from a distance due to COVID-19. In order to adhere to safety mandates and protect patients and staff with nearly 300 daily appointments, they needed a way to stop exchanging discs and begin receiving images digitally to avoid in-person contact altogether. BGO has four offices throughout the Bluegrass region, and two satellite clinics in southern Kentucky that perform more than 60,000 exams annually. BGO had never implemen