MR LENDER Mr Lender Increases Customer Engagement With LiveChat Challenge: Getting ahead in the competitive online loans industry. Solution: Using LiveChat to add value to the provided service. Results: 10% higher customer engagement on the website. In the competitive industry of short term loans, companies like Mr Lender have to be on the ball when it comes to customer service. Good customer service can be a huge competitive advantage when the market is flooded with similar services.With LiveChat, the Mr Lender team can make sure that their service allows them to stay ahead of the pack and earn new customers. “We have found that we get 10% more engagement on the website when LiveChat is available. With thousands of visitors going to the site each month, this 10% goes a long way to keep us

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