GETRESPONSE GetResponse increases customer retention with faster customer service through LiveChat Challenge: Increasing Customer Success Team availability for more than 350,000 customers. Solution: Introducing LiveChat to offer quick service to multiple customers at a time. Results: Increased customer retention through improved customer service. With so many competitors on the market, you really need to differentiate your business in some way to keep your customers interested. You can enter the feature rat race or look to other ways of adding value to your product.One of the ways you can try is by providing faster, more reliable customer service. Just imagine how much better you would fare in comparison to the competition if you began providing 24/7 customer service or if customers didn’t

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