OPTINMONSTER OptinMonster increases the average customer value 16 times Challenge: Answering questions in real-time and make more sales faster. Solution: Using LiveChat to respond to all pre-sale inquiries. Results: Ecommerce conversion rate is 11X higher and the avg. session value is 16 times higher. OptinMonster is a conversion optimization software that helps to convert website visitors into email subscribers and, eventually, customers.Before installing LiveChat on their website, OptinMonster was offering email- based support. However, as the company grew, the number of pre-sale inquiries also started to grow. That’s when the company decided to open another channel of contact with customers. Since the company wanted to respond to all inquiries in real-time to close sales faster, they ch

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