12 With the help of WebEngage's Retention Operating System, we have been able to effectively engage and retain our shoppers with targeted and hyper-personalized engagement campaigns. With automated workflows, we are now able to save time and money and achieve an ROI of 40%. GOALS CHALLENGES • Automating shopper engagement • Sending personalized communication at scale SOLUTION • Boost shopper engagement and retention • Increase the business revenue and return on investment (ROI) Moglix leverages WebEngage’s analytical capabilities like Funnel Analysis to deliver targeted, hyper-personalized engagement campaigns across multiple channels like Email, Web Push, Mobile Push and SMS. Thus increasing overall revenue and return on investment (ROI). -Ankita Malhotra Senior Manager - Retent

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