MEMC to Eliminate Manual Sales Order Entry with Sales Order Automation Solutions from Esker CASE STUDY From North America to Asia Pacific and Europe, companies in the semiconductor and solar industries around the world depend on the wafers and related products designed, developed and manufactured by MEMC. Every day, this publically traded global company receives hundreds of sales orders, as well as changes to existing orders. Company leaders felt the highly manual sales order entry process was limiting the productivity of its 30 customer service representatives, as well as subject to errors. “Right now, we’re spending nearly 40 hours a week manually imputing orders arriving via fax, email and electronic data interchange (EDI) into our SAP ® system — that’s the equivalent of one f

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