The white paper "Order-to-cash pain points: How to ease them for happier customers" highlights the challenges in B2B order-to-cash (O2C) processes. These include manual processes, compliance with e-invoicing, and high days sales outstanding (DSO). Manual tasks lead to inefficiencies, errors, and customer dissatisfaction. Automating these processes, offering multiple payment methods, and reducing DSO can improve cash flow and customer satisfaction. Billtrust’s Business Payment Network (BPN) offers solutions to streamline O2C, automate payments, and enhance visibility and customer service.

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