Malaysia Airlines Triples Sales and Reduces Call Centre Costs by 18%
Malaysia Airlines Triples Sales and Reduces Call Centre Costs by 18%
3 PagesMalaysia Airlines Triples Sales and Reduces Call Centre Costs by 18% The carrier chose Avaya technology to improve operations, increase productivity, and deliver better service. Company Profile Established in 1937, Malaysia Airlines is the flagship carrier of Malaysia, flying nearly 40,000 passengers daily to around 100 destinations worldwide across six continents. The airline restructured its operations in 2005 as a result of increasing com
