Customer story By Kurt Reinhart, Director of Learning & Development, Russell Cellular Training people is like giving them a glass and a pitcher of water. If you pour everything from the pitcher into the glass at once, the glass overflows, and you have to mop up a mess. But if you fill the glass just enough, people can consume what they need and take it upon themselves to refill as necessary. The same is true when providing people with training. You have to satisfy their immediate need for information, then fuel the self-discovery process and encourage them to engage with the available resources. The quest for self-discovery I’m all about self-discovery. I get excited about creating experiential learning tools and Making it easier for frontline employees to learn

Join for free to read