Customer story By Nathan Mindeman, VP of Sales Operations, Russell Cellular I started at Russell Cellular as an 18-year-old kid in our sixth retail store in Northwest Arkansas. It was the first real job I ever had, and I spent a decade on the frontlines of the retail side of the business, working my way up from a sales specialist into district and regional manager positions. I moved into our corporate offices 10 years ago, where I initially worked as our director of operations. After being promoted to VP of Sales Operations, I became heavily involved with employee training and shaping the way we support our teams through education. Education played a big part in my upbringing, so it’s very close to my heart. When I got the chance to improve our company’s training process,

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