Case Study
Major American fashion brand enhances product discovery experience with personalization
Major American fashion brand enhances product discovery experience with personalization Strategic Services Case StudyIn 1984, the leading American fashion retailer opened a small, 900-square-foot retail store in Los Angeles. Offering fashionable and trendy clothes at a great price point, the brand went on to become a household name. After cementing its position at the forefront of the fast-fashion world, the retailer began working with Dynamic Yield to focus more intently on extending its success beyond brick-and-mortar and optimizing the digital customer experience. When COVID-19 hit, the company, like many other retailers, saw an increase in activity and value from its eCommerce channel. In order to keep pace and scale its efforts to meet a whole new wave of consumers, its te