CASE STUDY Lockhart Power Drives Higher E-payment Adoption with Enhanced Customer Experience Lockhart Power Company was in search of an Electronic Bill Presentment and Payment (EBPP) solution that could modernize their payment processing operations and deliver innovative payment options, while providing the highest level of data security. After switching to Invoice Cloud, Lockhart Power has seen several benefits, including: • Increased self-service and e-payment adoption • Higher customer satisfaction • Increased collections efficiency • PCI Level 1 Compliant security BY THE NUMBERS: Lockhart Power Company saw: “The Invoice Cloud platform delivered the cutting-edge online bill payment system we needed to improve customer engagement, enhance the user experience, and ultimately dri

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