Case Study ON THE NICE SOLUTION ABOUT TELIA FINLAND OYJ In recent years, Telia Finland Oyj has grown from a traditional telecommunica- tions operator to a modern technology and media company offering a wide range of telecommunications, IT and digital services to its millions of consumer and business customers. Telia has 4,000 employees and 4.3 million subscrip- tion customers in Finland. It invests about €200 million each year in network connections in Finland. Telia Finland is part of Telia Company, which operates mainly in the Nordic and Baltic countries. CUSTOMER PROFILE Information & Communication Technologies (ICT), Media WEBSITE https:/ /www.telia.fi/english BUSINESS NEEDS y Customer satisfaction y Employee engagement y Productivity y Cost savings NICE RPA SOLUTION NEVA

Join for free to read