TOUCH SUPPORT LiveChat helps Touch Support to increase revenue by 30% Challenge: Deliver five-star customer service, increase customer satisfaction. Solution: Adding additional communication channel for website visitors. Results: Revenue increased by 30% and customer happiness by 11%. Being a customer service expert means that you must set a good example. You need to make sure that all your customers are treated with understanding and empathy. You need to solve their problems in the short run. But not only that, you also have to listen to them and fill their needs as soon as possible.Touch Support understood that their customer service was their business card. Although their customer happiness was already high, they decided to give it a try and open additional channel of communication so t

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