Edmund Optics® Handles Almost 50% of Customer Interactions through LiveChat
Edmund Optics® Handles Almost 50% of Customer Interactions through LiveChat
6 PagesEDMUND OPTICS® Edmund Optics® Handles Almost 50% of Customer Interactions through LiveChat Challenge: Providing instantaneous technical and sales support to their customers. Solution: Offering LiveChat to communicate with customers on their website. Results: Customers are happy with LiveChat, which now accounts for almost 50% of all customer interactions. Edmund Optics® handles almost 50% of customer interactions through LiveChat Edmund Optics® has been a leading supplier of precision optics and optical components since 1942. They design and manufacture a wide array of multi-element optical lenses, lens coating, imagingsystems, and optomechanical equipment. Edmund Optics® continually pursues new ways to implement optical technology, enables advancements in industrial metrology, life scienc
