Case Study

Increasing Appointment Bookings & Confirmations

Increasing Appointment Bookings & Confirmations

Pages 2 Pages

Increasing Appointment Bookings & Confirmations By making it easy for patients to schedule and confirm appointments, the WELLTM platform is helping providers across the US increase bookings and confirmations – upping slot utilization and bolstering the bottom line. Case Study In the US healthcare system, every unused time slot costs an average of $200. A failure to maximize bookings and confirmations is usually rooted in poor patient communication. AN OVERBURDENED SYSTEM Providers want to maximize bookings and confirmations, but patient communication is limited to phone calls. Many patients regard phone calls as tedious. They often lack the time or will to phone up to make or confirm a booking. Even if they do pick up the phone, patients end up on hold, or embroiled in long cycles

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