Case Study

ignio™ improves operational stability and enhances retail experience

ignio™ improves operational stability and enhances retail experience

Pages 6 Pages

One of the largest U.S. retail drugstore and pharmacy chains, operating nearly 10,000 stores across the U.S., Europe, and Latin America—offering wholesale/retail, health services, call centers, and mail/specialty pharmacy—handles 300 daily prescriptions per store alongside vaccinations and sales, relying on multiple apps. Instability disrupts consumer experience and revenue. Digitate's ignioTM AIOps software helped by stabilizing applications, predicting outages, automating resolutions, ensuring uptime, and optimizing operations—delivering seamless service, enhanced reliability, and sustained revenue growth.

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