One of the world's largest home improvement retailers, with over 2000 North American stores, faced optimizing operating costs amid competitive pressures—primarily through curbing manual operations for agile, resilient sustainability. Digitate's ignio AIOps software powered their "AI-First" IT transformation via the ignioway methodology, fundamentally eliminating inefficiencies. It automated processes, slashed costs, enhanced IT agility, and transformed enterprise operations—delivering proactive AIOps for superior performance, reduced manual workloads, and a scalable path to AI-driven resilience across retail environments.

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