How to Manage and Motivate Millennials in the Contact Center
How to Manage and Motivate Millennials in the Contact Center
10 PagesHow to Manage and Motivate Millennials in the Contact Center A publication by PlayvoxTable of Contents Who are Millennials — And What Do They Want? What Millennials Want at Work Working with Millennials in a Contact Center Give Feedback in Many Forms Make Training Rewarding Motivate through Engagement How Playvox Can Help Capture Millennials' Strengths to Improve Your Contact Center 3 4 6 6 7 8 9 9 Who are Millennials — And What Do They Want? Millennials were born between 1981 and 1996, ranging in age from 25-40 in 2021. This broad age range can make this a tough group to figure out. Some have recently left college, while others have long-established careers already. As a group, Millennials are fully engaged with technology at home and work. For older Millennials, the inter
