1 How SuperOffice AS Manages Customer Feedback for Over 20,000 Contacts Case Study: SuperOffice“We wanted everyone in the company from support, marketing, development to the CEO to be able to actually look into the insights and see how we drove improvement.” - Hans Chr. Grønsleth, Director of Digital Customer Experience 2 Norwegian-based SuperOffice AS is one of Europe’s leading suppliers of CRM solutions to the business-to-business market. The company’s software supports the individual user in achieving stronger sales, marketing and customer service productivity. With subsidiaries in some of Europe’s most business-savvy countries like Norway, Sweden, Denmark, Germany, Switzerland, Holland and United Kingdom, SuperOffice AS has established strong relationships with over 6,000

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