You’re good. Let’s get better. Sharpen is a cloud-native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on-premise hardware, increases agent efficiency, and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen. For more information about Sharpen’s products and services visit sharpencx.com or contact us at 855.249.3357. 006 CS 0318 Dorel Juvenile is the largest manufacturer of high-quality, safe and fashionable car seats. With a frontrunner mentality that matches their position as a global market leader, Dorel Juvenile desired to

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