Challenge: Vibrant’s people-centric approach to business budded into a time of rapid growth for the organization. Vibrant needed a platform that could help them effectively allocate employee resources, so they could keep customer satisfaction high and still scale up without tacking on a frenzy of costs that would ultimately limit their growth. Solutions: Vibrant trusted Sharpen to help them scale their business and shift to a newer, more people-centric way of banking. Video kiosks staffed with bankers from one, centralized location allows Vibrant to evenly split work among bankers, serving customers quicker and reducing the need for excess staff in certain branch locations. Results: Vibrant saved nearly $1 million in full-time equivalent costs by reducing staff at branch loc

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