Case Study

Artera Enables CMHS to Quickly Pivot During COVID Crisis

Artera Enables CMHS to Quickly Pivot During COVID Crisis

Pages 3 Pages

Using the Artera platform, CMHS goes from zero telehealth to 9000 visits within two months Like most healthcare providers in early March 2020, Community Memorial Health System (CMHS) had to quickly react to the overnight COVID-19 shut down. Located in Ventura, CA, the community- based, nonprofit health system closed its offices thinking that it would only be for two weeks. Two weeks soon started to become “indefinitely” so CMHS turned to ArteraTM to help them send out mass communications about their new telehealth system so they could continue servicing their community. At the beginning of the pandemic in March, CMHS used Artera to send over 192,000 messages. CMHS soon discovered they would use Artera in situations that they had never expected or faced before. CMHS had previousl

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