FQHC sends more than 226K messages in the first 60 days through Artera San Ysidro Health, an FQHC serving patients throughout San Diego County, deployed the ArteraTM Rapid Release Program in April 2020 to deliver essential COVID-19 related patient communication and coordinate telehealth and in-person visits. “Many of our patients are using their cell phones as a lifeline during this pandemic,” said Kevin Mattson, President and CEO at San Ysidro Health. “Artera allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.” Artera developed the Rapid Release Program to allow health systems to manage urgent communications at scale. It enables bidirectional texting with patients and can be implemented within 48

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