Case Study
Higher Satisfaction and a $50 Million Increase
Customer Engagement Drives the Automotive Industry: Higher Satisfaction and a $50 Million Increase Modern design. State-of-the-art performance. Reliable and efficient. Customers respond to style, but their feelings about the manufacturer translate directly into their perception of the product; and in this age of communication, the voice of the customer has never been so powerful. Our client is a global giant in the automotive industry, but o