HFI Helps Staples.com Boost Repeat Customers by 67% The relaunched Staples.com site won a prestigious award for best business- to-business site from the Massachusetts Interactive Media Council. HFI's team of usability experts and customer-centric approach were key factors in Staples.com winning this award. As with any good partnership, they share the Staples.com vision of creating outstanding customer service through a great Web experience.

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