Case Study

ARINC’s User-Centered Intranet

ARINC’s User-Centered Intranet

Human Factors International HFI’S APPROACH HFI developed a unique approach to streamline ARINC's intranet: an unmoderated, remote card-sorting technique using PowerPoint ® . HFI gathered insight from ARINC employees worldwide by using a simple test that subjects could complete on their own and e-mail back to the design team. This solution was fast and cost-effective. Forty subjects completed the card-sort exercise in a one-week span. HFI exped

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