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Achieving 67% Drop in ADD with HighRadius Collections Automation

Achieving 67% Drop in ADD with HighRadius Collections Automation

HighRadius
Pages 5 Pages

Ferrero Group, a global chocolate manufacturer, transformed its accounts receivables with HighRadius Collections Automation. This shift enabled Ferrero to reduce Days Sales Outstanding (DSO) by 28% and cut Average Days Delinquent (ADD) by 67%. The automation allowed for AI-driven worklist prioritization, touchless dunning, and real-time visibility into customer data. As a result, the collections team recovered over 1,000 work hours annually, enhancing efficiency and focusing on high-risk accounts, leading to better cash flow and reduced bad debt.

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