Harry Rosen: Tailored shopping experiences that best suit the customer THE STORY BEHIND THE SUCCESS web: jrni.com With decades of accumulated product and style expertise, Harry Rosen is an international men’s boutique that delivers a curated selection of the world’s top menswear from luxury designers for the modern man. Over the past 67 years, Harry Rosen has provided exemplary service, advice, and personalization, catering products and services to their clients’ unique needs. They currently operate 17 stores across Canada, which includes three outlets, and have a robust eCommerce presence. Customer Profile email: sales@jrni.com Challenge • Scale appointments across all locations and staff to serve multiple customers per day • Give customers and clothing advisors control

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