Case Study

Baby Bunting: providing fittings where it counts

Baby Bunting: providing fittings where it counts

Baby Bunting: providing fittings where it counts THE STORY BEHIND THE SUCCESS web: jrni.com Established in Melbourne as a family-owned business in 1979, Baby Bunting is now Australia’s largest specialty nursery retailer and one-stop-baby shop. They currently employ 1,400 people in 61 stores across Australia. Baby Bunting caters to parents of children from newborn to three years old. The company is designed to provide the most enjoyable experience and best customer service for parents from its parenting rooms to its gift registry and accredited car seat fitting services. Customer Profile email: sales@jrni.com Challenge • Improve efficiency of a previously manual process • Support growth profile with automated booking solution Solution • Deploy JRNI Appointments across all s

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