Case Study

A Made to Order Solution

A Made to Order Solution

A Made to Order Solution THE STORY BEHIND THE SUCCESS web: jrni.com Dunelm is a UK-based homewares retailer offering customers over 300,000 products to enhance every room in the home. The company has over 170 superstores, four high street stores and a marketing leading website featuring an extended range and delivery convenience via multi-device functionality and our own delivery fleet. Customer Profile email: sales@jrni.com Challenge • Provide contactless, seamless service to customers during the pandemic Solution • Expand existing partnership with JRNI to add capacity management and curbside pickup functionality Benefits • Customer reacting positively to new services, especially during lockdown • Over 2,500 orders being fulfilled daily At a Glance “We were looking for a r

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