Case Study
FAQ chatbot reduces customer support emails by 83%
FAQ chatbot reduces customer support emails by 83% Our client is an artificial intelligence company. They build chatbots for mid to large businesses worldwide. They excel in RPA, AI, and machine learning. They also are the leading chatbot white labelling service, with a vast network of thousands of chatbot resellers using their bot deployment platform. Our client is... ubisend. Enquiries on enquiries on enquiries Not to brag, but we get lots of enquiries every day. Like, seriously, lots. Many of these enquiries turn out to be repetitive. This isn’t a surprise to us, as it is the very reason most of our clients reach out to us for help. The same questions day in, day out, which humans have to copy paste the same answers day in, day out. It’s literally chatbot opportunity 101. For the l