Enhancing customer satisfaction levels For Retail For Retail Control-M For Retail Control-M For Transportation For Manufacturing For Banking & Finance For FinServ Case Study A merger of building association Wüstenrot with insurance company Württembergische created central service provider W&W Informatik GmbH. The goal of the newly unified company was to develop targeted solutions that would better meet customers’ specific needs. The task would require detailed global analysis of customer profiles and their contracts across mainframe and distributed IT environments. W&W Informatik drives its digital transformation with Control-M. FROM COMPLEXITY W&W Informatik GmbH was facing numerous IT challenges: Slow online enrollment Existing systems could only run an essential polling task onc

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