Aeroporti di Roma (ADR) transformed its airport operations using Spotfire and TIBCO, improving customer satisfaction and operational efficiency. By integrating real-time data and correlating passenger behaviors, ADR optimized services and passenger flow, reducing wait times and enhancing the travel experience. This digital transformation led to a 35% improvement in service quality and a significant rise in customer satisfaction scores. ADR's innovative use of data also supported its expansion, reducing operational costs by 40% during the pandemic and earning recognition for sustainability. The airport now ranks as one of Europe's best, continually enhancing the passenger journey with advanced data analytics.

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