Case Study

Transforming Customer Service

Transforming Customer Service

Pages 1 Pages

Transforming customer service For Retail For Retail Control-M For Retail Control-M For Transportation For Manufacturing For Banking & Finance For FinServ Case Study Empowering ME Bank to fix problems before they impact customers. FROM COMPLEXITY ME Bank provides customers in Australia with low-cost, high-quality banking services. These are powered by a world-class batch processing environment for interbank transfers, account updates and other critical jobs. In order to create a seamless customer experience – and reduce the impact on customer service teams – the bank’s systems must be updated and ready for business each morning. TO COMPETITIVE ADVANTAGE By bringing together three powerful services, Control-M Workload Automation, Control-M Advanced File T ransfer and Control-M B

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