Case Study

Aceable Reaches 97% of Customer Satisfaction Using LiveChat

Aceable Reaches 97% of Customer Satisfaction Using LiveChat

Pages 8 Pages

ACEABLE Aceable Reaches 97% of Customer Satisfaction Using LiveChat Challenge: Making online communication with customers more efficient for both sides. Solution: Pointing customers to LiveChat from their phone system to reduce their call volume. Results: Most communication goes through LiveChat and 97% of customers are satisfied with the solution and service they get. Aceable is a mobile-first platform for certification and training courses, ranging from drivers ed to real estate education. Its team consists of teachers,designers, writers, engineers and customer experience heroes passionate about education. They all believe that learning should be a joy and everyone should have access to quality education. That’s why they deliver innovative, outcome-focused courses to empower people to th

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