Case Study
Developing a Patient Safety Culture through Freedom to Speak Up
DECEMBER 2019 DEVELOPING A PATIENT SAFETY CULTURE THROUGH FREEDOM TO SPEAK UP ROTHERHAM, DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST Key benefits and outcomes 1. Clear escalation systems ensure that FTSU concerns are appropriately shared within hours of receipt to ensure rapid action and risk triangulation with patient and other safety measures. 2. Reporting systems are regularly reviewed with engagement from the board, care teams and staff to ensure continual service improvement which is responsive to cultural changes within the organisation. Overview Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH) has done a significant amount of work to adopt measures which enable and empower staff to speak up about issues that concer