Creating A Better Patient Experience
Creating A Better Patient Experience
20 PagesThe "Creating A Better Patient Experience" eBook by Deputy offers a comprehensive guide for practice managers to enhance patient experiences in their clinics. It emphasizes the shift to a hybrid model of virtual and in-person visits post-pandemic, highlighting the need for flexibility in patient interactions. The eBook discusses the importance of inclusivity, reducing wait times, automating workflows, prioritizing staff wellness, and maintaining telehealth services. It also stresses the significance of sustaining patient loyalty through follow-up care and continuous engagement. Practice managers are encouraged to leverage technology to streamline operations and focus on building strong relationships with patients and staff.
