Case Study
Damart
Damart Impact 360 Success Story: CUSTOMER: DAMART INDUSTRY: Retail SOLUTIONS AND SERVICES: • Impact 360 ® Quality Monitoring • Impact 360 Speech Analytics REGION: EMEA LOCATIONS: Bingley, UK NUMBER OF AGENTS: 120 RESULTS: • Increased cross sales by 300% • Reduced service calls • Raised revenue from up selling THE COMPANY Damart is a leading supplier of clothing to the over 50s market and is well established in the UK, France, Belgium, Switzerland