Opportunity Founded in 1954, MIDFLORIDA Credit Union is the fourth-largest credit union in Florida, with more than 240,000 members and $2.6 billion in assets. Headquartered in Lakeland, Florida, the credit union has 40 branches spanning most of central Florida. Like many organizations today, MIDFLORIDA is constantly looking to improve operations through lean and efficient processes. At the same time, it understands that staffing can be the largest operational expense. Fortunately, the credit union also understands that technology can help drive innovation, provide greater efficiencies, and better position its business as a leader in a highly-competitive marketplace. With its focus on continuous improvement, MIDFLORIDA identified a number of challenges to obtaining the staffing

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