The Business Challenge. Maintain leading market share and become a digital leader for sales of new and used cars. The Solution. Unisys Digital Workplace Services, including help desk support 24x7x365 for 20,000+ employees across hundreds of dealerships in multiple US states (12,000+ calls/month). Results and Benefits. • Enhanced employee and dealer experience • Improved service to car buyers through increased employee productivity via shorter resolve times • Reduced average time in queue to reach a help desk agent from 30-60 minutes to under 40 seconds Creating an Excellent Car-Buying Experience Success Story 12/19 19-0727 For more information visit www.unisys.com © 2019 Unisys Corporation. All rights reserved. Unisys and other Unisys product and service names mentioned herein, as

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